Your first visit, made easy.
We know that meeting a new dentist can feel a little uncertain. Here is what to expect at your first visit at Gateway Smiles, and what you can do in advance to make it as smooth as possible.
What to expect
A warm welcome
When you arrive, you'll be greeted by name and offered water or coffee. Our front desk team has been with the practice for years and will help with any paperwork you didn't complete in advance.
A thorough conversation
Before we look at your teeth, we listen. Your medical and dental history, your concerns, your goals, and any past dental experiences — all of it shapes the care we provide.
A complete examination
Digital X-rays, a careful exam of every tooth, an evaluation of your gums and bite, and an oral cancer screening. We use high magnification and dental photography so you can see what we see.
A clear plan
We sit down together and talk through what we found, what we recommend, and what your options are. You'll leave with a written treatment plan and clear pricing — no pressure, no surprises.
What to bring.
Arrive 15 minutes early to complete a brief health history form, or call ahead and we'll email it so you can fill it out at home.
- A photo ID
- Your dental insurance card (if you have coverage)
- A current list of medications you take
- Any recent X-rays or dental records from a previous dentist (we can also request them on your behalf with your written authorization)
- A list of questions or concerns you'd like to discuss
If you have specific anxieties or special needs, please mention them when you schedule. We have time to talk through any concerns and can adjust how we approach the visit accordingly.
If the dentist makes you nervous, you are not alone.
Dental anxiety affects an estimated 30–40% of adults, and it keeps many people from getting care they need. We have helped many patients overcome years of avoidance through patient, gentle, sedation-supported visits.
Tell us about your anxiety when you schedule. We offer nitrous oxide (laughing gas) and oral sedation, and we go at your pace. The first visit can be a chance to meet the team and look around — no exam required if you're not ready.
Call to discussFrequently asked questions
Please bring a photo ID, your dental insurance card (if you have coverage), a list of any medications you currently take, and any recent X-rays or records from your previous dentist if available. Plan to arrive 15 minutes early to complete a brief health history form.
A new patient comprehensive exam typically takes 60–90 minutes, including X-rays, the examination itself, and a discussion of findings. If a cleaning is included at the same visit, plan on 90–120 minutes total. We will let you know what to expect when you schedule.
We accept most major dental insurance plans including Delta Dental, Cigna, Aetna, MetLife, United Concordia, Guardian, Anthem, and many others. See our insurance page for a full list, or call us to verify your specific plan. We file claims on your behalf as a courtesy.
You are very welcome here, and you are not alone. Many of our patients come to us after a long gap in care, sometimes years or even decades. We start with a thorough exam, address any urgent issues first, and build a phased plan that fits your goals and budget. There is no judgment.
Yes — we welcome families and care for patients of all ages. Many parents schedule appointments for themselves and their children on the same day for convenience. Just let us know when you call so we can plan accordingly.
Yes — free parking is available directly outside our office at 27 S Gateway Dr. The entrance is on the ground level with no stairs.
Yes. We offer nitrous oxide ('laughing gas') and oral conscious sedation for patients with dental anxiety. Please mention your concerns when you schedule so we can plan accordingly. There is no shame in needing or wanting sedation — many of our patients use it.